Got questions?  We might have answers.  See below for the questions we get most often.  Have one that's not on the list?  Hit us up at info@runningwylder.co + we'll happily answer whatever it is you throw our way.

Returns : 

We want you to have the best experience possible and to ultimately find the best shoes/shorts/bra whatever that gets you pumped about getting out the door + going for a run.  Sometimes it's not until you actually get to road test a product that you realize it might be a no go.  

Shoes : 30 days, return or exchange. 

We ask you try not to wear them outside if you're on the fence, and if you do maybe not on 30 runs in 30 days.  But life is life so whatever you do in those 30 days is up to you.

Exception : all carbon plated styles are final sale.

Special Orders :  we know how important it is to get a color you love, and we have limited options available in store.  we're more than happy to special order free of charge, however if it's for a color we don't keep in stock all special ordered items can be returned for store credit only.

Apparel : refund or exchange if unused w/ tags on.  Shorts do you dirty + chafe/ride up/camel toe you to the point you want to light them on fire?  Return within 30 days for store credit if tagless.

Discounts :

We can't offer a lot, but if you happen to run with a crew that gets a discount somewhere else, let us know.  Proof of participation/discount is required.  If it's a secret hand shake + a wink for 15% off we unfortunately can't help you out.

Special Orders :

Know someone who runs with a team?  Need spikes for track season?  We're happy to accommodate special orders.  Send us an email (info@runningwylder.co) and let's discuss.

Shipping :

We offer flat rate shipping.  Should a product not work out, purchaser is responsible for return shipping costs.  We'll comp the shipping on a new pair of shoes if you'd prefer to exchange for a different size or style.

We're only set up for US shipping at the moment.  It took us long enough to figure all this out, we're not mentally ready to tackle international shipping + taxing amongst various countries.  If you're reading this + happen to be an expert in this area, reach out to info@runningwylder.co + let's chat because we've got questions.